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Warhammer Online: Age of Reckoning - Forums :
Getting Started & Player Resources :
Player Support :
Re: Double Billed, where do I go to fix this?
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ReadyForWar
Contributor
38
22
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Frush
Classic
Iron Rock
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1.
Double Billed, where do I go to fix this?
11-01-2009 07:18 AM
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Title says it all, I checked my bank statement and it shows 2 19.99$ payments for mythic and my account says I paid for two digital downloads, when I only have one account. Who do I talk to or where do I go to get this fixed?
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Karina 
Forum Moderator
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Re: Double Billed, where do I go to fix this?
11-01-2009 09:19 AM
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ReadyForWar, The Herald suggests this: Technical or Billing Support
- To contact us via web form, please click on the "Contact Us" support link found here: http://help.warhammeronline.com
- Enter
your EA.com username and password (this is your EA.com login
information, not your Warhammer game account. First time users may have
to create an EA.com account from this page before proceeding).
- Fill out all of the required information, and submit your question.
- If
you would like to contact us via phone, please call: 650-628-1001. Our
phone support hours are 10am to 10pm EST, 7 days a week.
I also flagged your post since it is a Sunday so it will not be overlooked come Monday morning. Thank you,
Karina Burke
Community Moderator
Warhammer Online: Age of Reckoning
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ReadyForWar
Contributor
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38
22
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Frush
Classic
Iron Rock
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3.
Re: Double Billed, where do I go to fix this?
11-04-2009 09:40 AM
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Filed a ticket a couple days ago and still no reply....
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CiCiT
Mythic Developer
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4.
Re: Double Billed, where do I go to fix this?
11-04-2009 10:00 AM
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For billing issues, it is best to call our billing support number at 650-628-1001. Thanks, Ci-Ci
Ci-Ci Thomson
Software Engineer
Warhammer Online: Age of Reckoning
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